Watchlords

bobbee wrote:Some good looking watches there.

Racer-X wrote:Why are you throwing snowballs? We just got done with Winter!

bobbee wrote:Some good looking watches there.

foghorn wrote:Does "within COSC Spec" indicate certified?

Where is the meteorite sourced from?

Lots of familiar faces there


Terms and Conditions seem a bit harsh.

artman wrote:Not sure if it's my browser or your site, but I cannot seem to get into any of the pull down windows to check out your watches.

foghorn wrote:

Racer-X wrote:Why are you throwing snowballs? We just got done with Winter!

I still have snow in my backyard.

codguy wrote:^ perfect way of breaking up this forum sponsored commercial sales thread

Oh, I'm borrowing that last line for a signature, to be returned upon request.

codguy wrote:^ perfect way of breaking up this forum sponsored commercial sales thread

Oh, I'm borrowing that last line for a signature, to be returned upon request.

foghorn wrote:How many positions does your local tech. test the" COSC Spec". watches in?
The Terms and Conditions would prevent me from ever doing business with you. There should be a way not to punish good customers for the actions of bad customers.

WRWATCHES wrote:

foghorn wrote:How many positions does your local tech. test the" COSC Spec". watches in?
The Terms and Conditions would prevent me from ever doing business with you. There should be a way not to punish good customers for the actions of bad customers.

May I know which T&C are that triggered you? It's always good to have constructive feedbacks coming in from the forums. I don't think we are punishing any good customers, unless you're one ridiculous one yourself which is not able to swallow the T&C. T&C are made to safeguard both the entity and customer's interest.

If your interest is not guarded, perhaps it's because of the excess one that you're asking for? Nonetheless, please let me know your thoughts. Will be happy to hear them out

foghorn wrote:
​STRICTLY NO COD

foghorn wrote:1) There will be strictly no refunds given for watches bought. Watches bought are entitled to warranty depending of (24) months. Should there by any manufacture defects or poor handling which resulted in damage during the process of receipt, the warranty given under the company policy will allow the customer to depend varies on situation.

All sales final is a deal breaker
As always, it's always a habit of me.. Bad habit.. Bad habit! I'd tend to remind anyone who ever asked me regarding buying anything that - Peace of mind is priceless and if we can't obtain a peace of mind from buying something, it's best to not buy. It's very very important to have a peace of mind and a happy sleep at night. You could say you can't sleep peacefully if you got anything from us. But as usual, my statement is, please don't then. I believe it's important to have a nice comfy rest at night!
​

--The buyer will bear the expense for shipment back to China's factory for which the technician will troubleshoot and provide diagnostic to the timepiece. Should there be found that watches have been modified / opened for unauthorised works, THE WARRANTY WILL BE VOIDED WITH IMMEDIATE EFFECT.
OK,but if the watch is , indeed, defective then this cost should be reimbursed
This is a very constructive one and my personal favourite here, which we have left out. And hereby, let me thank you once again for the kind reminder. This new condition will be included into the T&Cs. There had been cases whereby customers had receive a defective product and we've paid for the customer's return postage and sent a new piece over. If there's this opportunity, I'd try to get the customer here to do a lil feedback about what has happen and we could have a better light to it. Thank you again!!
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-- If the issue is minor, the company’s policy is for user to send the timepiece to their trusted technician (therefore deemed as authorised opening of watches) and company will reimburse the fees of reparation to customer. The company will hold the final decision onto the procedure of warranty.
not with a 10 foot pole
This is something I'd rather disagree on. As much as others would say to agree on you. I'm not here. This clause you see here is in consideration and feedbacks received from customers that received a defective good and generally they'd like to get it solve at a perceived "easier" way which is such. BUT, the company will hold the final decision. Do take some time to read through other company's T&C regarding the final decision that is held by them for procedures, and if you don't I'll be glad to share some of the big and small brands with such T&C stated for your kind perusal.

2) Please be aware that WRWatches.com is a web-store and there is NO physical branches available at the moment. As such, there will be STRICTLY NO COD/ meet ups regardless of issue to solve the problem. All form of queries should be directed to [email protected]


3) Do take note that every product is stored in our centralised warehouse with professionals situated in Asia and we will provide EMS shipping services to your doorstep.


4) Please take note: We declare generally between USD 30.00 - 60.00 on watch purchases on the commercial invoice for the shipping carrier. In case an event whereby you'd like to have another amount, please include in your ordering message (shipping note).

-- WR Watches will not be held liable for any custom clearance.
sounds sketchy
Once again, another one that is crafted in consideration for the majority of our customers that provided a feedback. It's a painful thing to be taxed. Hence, most values requested to be declared by our customers range between this figure. If you'd like to receive a full declaration, please let us know. We'd more than happy to do so!

5) Defect or broken delivered watches MUST be notified to us immediately after receipt to a maximum of 48 hours after receipt. The clock will be based on the tracker's recipient timestamp from the courier.
Pretty short notice. Sometimes a defect isn't immediately apparent
It is the customer's obligation to check the watch for its functionality after receipt. If there is no notification, the watch is considered as arrived in good condition and fully functional.

And here's another thank you for you. This is a constructive one. Some defect isn't immediately apparent, but should there be any that surfaces that is not CID (Customer Induced Damages), the timestamp of receipt will be looked into AND we will access the situation. Which is what the WARRANTY is for, which will be provided for (24) months. Will get my colleague to elaborate it in a clearer and further concise detail here and republishing this small lil clause here. Warranty implies a formal assurance given to the customer about the state of the product are true and declares that the manufacturer will be responsible for the repair or replacement, if found defective. The 48h notice serves for those which deceive a broken or defective watch due to courier handling and it is not delivered in the condition as mentioned. Those with such issue will receive a replacement




6) Cyber bullying is NOT tolerated and all the staff deserved to be treated with mutual respect. Should there be any cases of unprofessionalism tended by ANY of our staff, please notify us at [email protected] and the escalate the case to us for resolution.

Service is given and not demanded. We reserve the right to decline/reject any dealings should cyber bullying or verbal abuse is done to our staff and a report will be made with respect to cases that arise.

Does constant snowball throwing count?
No..no.. It doesn't. But it's a lil warm here in Asia and I miss the snow I experienced back in the Winter countries I've visited. Permission to carry on please? Hehe

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codguy wrote:

foghorn wrote:
​STRICTLY NO COD

Do we have to fly to where ever you're and hand the watches to you personally when there is something called courier? In that case, it'd be bad for Amazon merchants!!! Ouch

So I'm forbidden huh?? Thanks for letting me know Rooster!
I wouldn't purchase one of their cheap watches anyways.
You're definitely not, lil birdie! If our watches doesn't fit your bill, there's Richard Milles for you! I'm certain it'd look awesomeeee on your wrist!

Though to be honest, I do find their watch brand "Large Ass" a-bit humorous.
a lil on the name, but it's a real beast to own!


(pic from OP's site)