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kevco
- Master of Time
- Posts: 1649
- Joined: June 15th 2011, 10:00pm
- Location: Tulsa OK
- Contact:
Heads up-US based Invicta Service
From an email I just rec'd.
At Your Service
You have expressed and we have listened. In our ongoing effort to provide the best possible customer experience, we are thrilled to announce our new US based service center, the Invicta International Watch Service Center. We have moved to a state-of-the-art facility to better meet all customer needs.
Based on your feedback, we have made some significant changes to improve all customer relations and repair services.
10-Day turnaround
This enhanced customer service experience will include a 10-Business Day turnaround on all approved new services and repairs with real time status updates.
The facility houses Swiss-spec watchmaker stations that include individual precision vacuums, compressed air along with the highest quality repair tools available.
All repair cases will be evaluated by certified technicians and master watchmakers.
In-house services include: Crystal replacement, band replacement, dial repair, cleaning and overhaul movement replacement, stem and crown repair, water pressure testing and gasket replacement, battery replacement as well as exterior detailing polishing and engraving.
Please continue to share as your feedback is valued, appreciated and helps us to more fully understand where we can improve, enhance and facilitate the best possible standard of service. Thank you for your patience as we have implemented and upgraded and we look forward to better meeting your customer service needs in 2017.
At Your Service
You have expressed and we have listened. In our ongoing effort to provide the best possible customer experience, we are thrilled to announce our new US based service center, the Invicta International Watch Service Center. We have moved to a state-of-the-art facility to better meet all customer needs.
Based on your feedback, we have made some significant changes to improve all customer relations and repair services.
10-Day turnaround
This enhanced customer service experience will include a 10-Business Day turnaround on all approved new services and repairs with real time status updates.
The facility houses Swiss-spec watchmaker stations that include individual precision vacuums, compressed air along with the highest quality repair tools available.
All repair cases will be evaluated by certified technicians and master watchmakers.
In-house services include: Crystal replacement, band replacement, dial repair, cleaning and overhaul movement replacement, stem and crown repair, water pressure testing and gasket replacement, battery replacement as well as exterior detailing polishing and engraving.
Please continue to share as your feedback is valued, appreciated and helps us to more fully understand where we can improve, enhance and facilitate the best possible standard of service. Thank you for your patience as we have implemented and upgraded and we look forward to better meeting your customer service needs in 2017.
Last edited by kevco on April 19th 2017, 5:44am, edited 1 time in total.
