Kickstarter Refunds:Percentage of price kept

Watches and such at Kickstarter.
Post Reply
User avatar
Posts: 41933
Joined: December 16th 2009, 11:00pm
Location: Oregon, Thanks for visiting! Now go back home!

Kickstarter Refunds:Percentage of price kept

Post by koimaster » February 25th 2020, 2:35pm

Kickstarter Refunds: Is it Acceptable to Keep a Percentage?

Quick question for the affordables hive mind:

I backed a KS project a while back and, after some thought and a few minor delays (totally understandable given what's happening in China right now), I decided I wanted a refund.

I sent an email to the maker with a cancellation request and recently got a response that they'd be happy to refund my money less 10%, which means I'd be out just about fifty bucks. Not a huge amount but it does give me pause.

This is the first KS I've backed so I'm not sure if this is SOP when asking for a refund prior to receiving the watch. I also want to make it clear that I'm not impugning the maker in any way. It's wholly possible this is how it usually works and I'm the clueless one in this situation. ... 35461.html


“Your heart was warm and happy

With the lilt of Irish laughter

Every day and in every way

Now forever and ever after."
User avatar
Master of Time
Posts: 2656
Joined: January 7th 2013, 11:00pm
Facebook ID: 0
Location: Just north of Northern Krautland

Re: Kickstarter Refunds:Percentage of price kept

Post by gerdson » February 25th 2020, 10:11pm

KS is an investment, not a purchase. It is not uncommon that there is no bail out option at all, which is understandable. So be happy and eat it.
Ardnut since 1989

In twenty years or so, the German language will be one, massively long compound word.
-- conjurer
Post Reply

Return to “Kickstarter/Crowd Funding Projects”

Who is online

Users browsing this forum: No registered users and 1 guest