Sales guidelines

Sales guidelines

Postby koimaster » May 7th 2011, 8:50am

Please use the TZ rating scale to describe your watches.

Grading system

Please keep in mind that to be listed on a TimeZone sales board, a watch must be pre-owned and have been worn. Pre-owned means sold to a retail customer and no open papers.


A pre-owned watch that has been worn, yet is in perfect condition. Accompanied by the factory box(es), tags and documentation. No alterations from factory-delivered condition. The warranty papers must be stamped to establish the authenticity and validity of the watch - TimeZone does not allow sales of watches with "open papers." No bracelet resizing or marks of any kind. 100%


A pre-owned watch that is in very nearly perfect condition. Signs of wear are visible with a low powered loupe. May be a watch that is in LNIB condition but not accompanied by the factory box(es) or documentation. May refer to an older watch that has been restored, so long as the restoration returned the watch to very nearly perfect factory original condition. Working perfectly, keeping excellent time, needs nothing. 98-100%

Near Mint

Showing very light signs of wear. Faint scratches on the case, bezel, bracelet or buckle are visible to the naked eye. Completely original in every way. Strap shows light use - may be bent or lightly creased, but not stained. Bracelet may be resized. The watch is working perfectly, keeping very good time and needs nothing. 93-97%


Evidence of use is visible to the unaided eye. Scratches are light, but more numerous than "near mint". If the watch has been restored, all original replacement parts have been used. Strap clearly used but no stains. No dents or dings are detectable, and the bracelet has little wear. Working perfectly, needs no repair or service. 88-92%

Very good

The watch shows what might be considered normal wear by a careful owner who wore the watch regularly. Scratches are evident, but no nicks or dings. May have replacement parts and/or a high quality redial. Running and keeping good time, though may need minor regulation. A sound, attractive presentation overall. 83-87%


Nothing fundamentally wrong with the watch, though it has quite obviously been used. Running and wearable, but may gain or lose a few minutes over 24 hours. Case may show a few dings, nicks, or deep scratches. May have a redial that is not up to high standards. May not have all original parts. 77-82%


Well used, may require service and/or restoration to be useable. May be running erratically. Dial, case, and other major components may not be original, but no pieces are missing. Even an untrained eye could tell the watch is worse for wear. Some might call it rough. 72-76%


Shows abuse, requires service and/or restoration. May have major cosmetic flaws, missing parts, may not run at all. A speculative piece - 'fixer-upper' would be too generous. Not junk, but requires lots of work to be made wearable. 66-71%

Scrap / Parts

A collection of parts that at one time may have been a functioning timekeeper. Now missing parts, may be rusted or corroded, not worth restoring. Most people would call it junk. 64% or worse.

Your watch description must expressly state one of the grades set out above, or an intermediate grade. If your watch does not fall precisely into one of the grades, you may use an intermediate indication such as "Good +" and provide a description of why an intermediate grade was used, for example "cosmetically rough, but just received a full mechanical overhaul, new strap, and runs perfectly."


Does the item require service? If it's a watch, is it running well and keeping good time? Does the seller know the history? Has it been repaired or had parts replaced? Does it come with original box and papers? Can the seller provide additional pictures to verify claims?


Does the buyer want to check the seller's references? Can buyer verify that the references are genuine, and not somehow related to or controlled by the seller?

Escrow service

An escrow service acts as an agent of the buyer and the seller. Buyer sends the escrow agent the payment, Seller sends the escrow agent a box, and when it has both the box and the payment, the escrow service sends the box to the Buyer and the money to the Seller. Escrow companies charge a fee for their service, however they do not usually guaranty the parties will receive the actual item promised. For example, Seller's box might contain a rock and not a watch. The escrow company will not open the box to verify the contents. Using an escrow service is no guarantee of a safe transaction. Also note that there are many phony escrow companies out there.

Shipping method

Who pays shipping and insurance? You should always insure valuable items being shipped.

Inspection or return period

Will seller allow the watch to be returned? If yes, for what period of time, and for what reasons? Is the return privilege unconditional? Only if the watch is "not as described"? How will you resolve a "damaged in transit" situation? When does the return period begin to run? How must buyer notify seller if buyer wants to return the item? Who pays return shipping? Buyers should keep in mind that in a return situation, the seller will wind up with your money and with the watch back in their possession. Make sure your seller is trustworthy!

Duty, tax, or import restriction issues

Duties may be due on goods shipped across national borders. Import restriction issues may arise if you are trying to import a Rolex into the USA. There are also some restrictions on certain watch straps made from animal skins. Buyers are urged to do further research on these issues to determine the amount of any duty or tax that may be due, and to ensure the item they are buying can be shipped into their country.

Contact Information
Parties to transactions should get the other party's mailing address (a fixed address, not a post office box) and a telephone number in the event you need to contact the Seller at a later date. Verify all information provided.



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